Privacy Policy

1. Introduction

Welcome to MexHome San Miguel ("we," "our," or "us"), operated by Lesley B. Fay. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mexhomesanmiguel.com or contact us regarding our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect information that you voluntarily provide to us when you:

• Fill out a contact or inquiry form on our website
• Complete our Home Buyer Questionnaire
• Contact us by email, phone, or WhatsApp
• Subscribe to updates or newsletters

The personal information we collect may include:

• Name and contact details (email address, phone number)
• Property preferences and budget information
• Country of residence and nationality
• Any other information you choose to provide

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Match you with suitable properties in San Miguel de Allende
• Send you relevant property listings and market updates (with your consent)
• Improve our website and services
• Comply with legal obligations under Mexican law

We will never sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.

4. Information Sharing

We may share your information only in the following circumstances:

• Service providers: With trusted partners (such as notarios, legal advisors) who assist in completing real estate transactions, under strict confidentiality agreements
• MexHome network: As an agent operating under the MexHome brand, relevant transaction data may be shared within the MexHome platform
• Legal requirements: When required by Mexican law, court order, or governmental authority

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is 100% secure. We encourage you to use secure channels when communicating sensitive information.

6. Cookies

Our website may use basic cookies to improve your browsing experience. These are small files stored on your device that help us understand how visitors use our site. You may disable cookies through your browser settings, though some site features may not function correctly as a result.

7. Third-Party Links

Our website may contain links to third-party sites (such as Google Maps, MexHome platform, or social media). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below.

9. Applicable Law

This Privacy Policy is governed by the laws of Mexico, including the Federal Law on Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares). Any disputes shall be resolved in the courts of San Miguel de Allende, Guanajuato, Mexico.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: